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Manager, Email Marketing

Sakara Life is a fast-growing premium lifestyle brand that is building the future of health & wellness. As the leading organic, plant-based meal delivery program, we’re looking to hire the best people to join our all-star team.

We’re hiring a Manager of Email Marketing to shape the next stage of our customer lifecycle marketing program. Reporting directly to our VP of Customer Strategy, you’ll lead our email marketing program end-to-end and play an integral role in customer acquisition, retention and loyalty initiatives. This position involves both strategy and hands-on execution, giving you the opportunity to be a thought leader and roll up your sleeves to take action. 

You’ll love this role if you enjoy testing and iterating, digging into data, thinking creatively, constantly thinking about customers, and working in the premium health and wellness space. 

The Role:

  • Develop and continually refine our email marketing strategy to increase revenue, reduce churn, win back lapsed customers, and increase customer engagement
  • Manage our email communications calendar and identify opportunities to engage customers at key points into their lifecycle and based on their customer profile
  • Develop and manage our segmentation, targeting and personalization strategy, including our automated emails by segment
  • Develop and execute email campaigns and content – including coming up with ideas, working with our creative team on copy and assets, building emails, setting up distribution lists + segments, and deploying emailsConstantly analyze and report on email performance and discuss with senior leadership on regular basis
  • Concept and run A/B tests to optimize email results
  • Manage our email service provider and supporting vendor relationships
  • Monitor the heath, engagement levels, and growth of our email list, and work proactively to grow the list
  • Work closely with all teams, particularly marketing, tech, and customer service

What We’re Looking For:

  • 3-5 years of relevant experience in Email Marketing / CRM in a Business to Consumer (B2C) eCommerce company, preferably with high-end products or subscription-based businesses
  • Proven track record of driving incremental revenue and retention through a range of email campaigns, segmentation, personalization and automated email marketing strategies
  • A bias toward frequent A/B testing and iteration
  • Experience with an Email Service Provider, such as Klaviyo (preferred)
  • Intermediate Excel, HTML and CSS skills
  • Ability to translate data into actionable insights and a passion for analyzing results to see what’s working
  • Scrappy enough to get things done brilliantly and beautifully despite limited resources
  • Extreme attention to details and brand consistency
  • Strong work ethic and willingness to work hard
  • Ability to work independently, as part of a team, and across teams
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